SHIPPING + DELIVERY
SHIPPING
UK 3- 5 DAYS SERVICE: FREE
UK NEXT DAY DELIVERY SERVICE: £3.99
UK SATURDAY NEXT DAY DELIVERY SERVICE: £6.99
EU + EEA: £4 BY COURIER. FREE WITH ORDERS OVER £100
USA: £9.00 BY COURIER
REST OF WORLD: £9.00 BY COURIER
ORDERS PLACED BEFORE 12PM WILL BE DISPATCHED SAME DAY
RETURNS
WE HOPE YOU ARE COMPLETELY SATISFIED WITH YOUR PURCHASE, HOWEVER IF YOU ARE NOT, WE ARE HAPPY TO GIVE YOU A REFUND.
TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED + IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING. WE CANNOT OFFER RETURNS ON GIFT CARDS.
RETURNS FROM UK + EU
TO COMPLETE YOUR RETURN, PLEASE CONTACT
CLIENTSERVICES@THESEATEDQUEEN.COM
ONCE YOUR RETURN IS RECEIVED + CHECKED, WE WILL SEND YOU AN EMAIL CONFIRMATION. ITEMS RETURNED FROM THE UK CAN TAKE UP TO 14 WORKING DAYS TO PROCESS. FOR REFUNDS WE WILL REIMBURSE YOU USING THE ORIGINAL PAYMENT METHOD.
PLEASE SEND ALL RETURNS TO:
RETURNS FROM OUTSIDE UK:
UNFORTUNATELY, WE DO NOT ACCEPT RETURNS FROM OUTSIDE THE EU
PLEASE CONTACT: CLIENTSERVICES@THESEATEDQUEEN.COM FOR ANY FURTHER INFO
LATE OR MISSING REFUNDS (IF APPLICABLE)
IF YOU HAVE NOT RECEIVED YOUR REFUND WITHIN 14 DAYS PLEASE CONTACT:
CLIENTSERVICES@THESEATEDQUEEN.COM
SALE ITEMS (IF APPLICABLE)
UNFORTUNATELY, SALE ITEMS CANNOT BE REFUNDED
GIFTS
AN ITEM PURCHASED AS A GIFT CAN BE RETURNED OR EXCHANGED. REFUNDS ARE MADE TO THE ORIGINAL CREDIT OR DEBIT CARD WHICH THE GIFT WAS PURCHASED.
FAULTY
IF THE ITEM IS FAULTY PLEASE CONTACT:
CLIENTSERVICES@THESEATEDQUEEN.COM