SHIPPING + DELIVERY

SHIPPING

UK 3- 5 DAYS SERVICE: FREE

UK MAINLAND EXPRESS DELIVERY SERVICE (NEXT WORKING DAY): £3.99

UK MAINLAND SATURDAY NEXT DAY DELIVERY SERVICE: £6.99

EU + EEA: £6 BY COURIER. FREE WITH ORDERS OVER £100

USA: £12.00 BY COURIER

REST OF WORLD: £12.00 BY COURIER

ORDERS PLACED BEFORE 12PM WILL BE DISPATCHED SAME DAY

RETURNS 

WE HOPE YOU ARE COMPLETELY SATISFIED WITH YOUR PURCHASE, HOWEVER IF YOU ARE NOT, WE ARE HAPPY TO GIVE YOU A REFUND.

TO BE ELIGIBLE FOR A RETURN, YOUR ITEM MUST BE UNUSED + IN THE SAME CONDITION THAT YOU RECEIVED IT. IT MUST ALSO BE IN THE ORIGINAL PACKAGING. WE CANNOT OFFER RETURNS ON GIFT CARDS.

RETURNS FROM UK + EU

TO COMPLETE YOUR RETURN, PLEASE CONTACT

CLIENTSERVICES@THESEATEDQUEEN.COM

ONCE YOUR RETURN IS RECEIVED + CHECKED, WE WILL SEND YOU AN EMAIL CONFIRMATION. ITEMS RETURNED FROM THE UK CAN TAKE UP TO 14 WORKING DAYS TO PROCESS. FOR REFUNDS WE WILL REIMBURSE YOU USING THE ORIGINAL PAYMENT METHOD.

PLEASE SEND ALL RETURNS TO:

RETURNS FROM OUTSIDE UK:

UNFORTUNATELY, WE DO NOT ACCEPT RETURNS FROM OUTSIDE THE EU 

PLEASE CONTACT: CLIENTSERVICES@THESEATEDQUEEN.COM FOR ANY FURTHER INFO

LATE OR MISSING REFUNDS (IF APPLICABLE) 

IF YOU HAVE NOT RECEIVED YOUR REFUND WITHIN 14 DAYS PLEASE CONTACT:

CLIENTSERVICES@THESEATEDQUEEN.COM

SALE ITEMS (IF APPLICABLE) 

UNFORTUNATELY, SALE ITEMS CANNOT BE REFUNDED

GIFTS 

AN ITEM PURCHASED AS A GIFT CAN BE RETURNED OR EXCHANGED. REFUNDS ARE MADE TO THE ORIGINAL CREDIT OR DEBIT CARD WHICH THE GIFT WAS PURCHASED.

FAULTY 

IF THE ITEM IS FAULTY PLEASE CONTACT:

CLIENTSERVICES@THESEATEDQUEEN.COM