PRODUCT FAQS

Q.WHAT SKIN TYPES DOES THE PRODUCT WORK FOR? 

A.— THE SEATED QUEEN COLD CREAM HAS BEEN CREATED TO WORK AS AN EVENING CLEANSER, MAKEUP REMOVER + OVERNIGHT MASK FOR TIRED, DULL + DEHYDRATED SKIN.

DEHYDRATED SKIN—IN OTHER WORDS, SKIN LACKING IN WATER—CAN BE DRY, COMBINATION, OILY OR NORMAL SKIN TYPES. THOSE WHO EXPERIENCE THIS SKIN CONDITION TEND TO HAVE SKIN THAT FEELS TIGHT + WITH DARK UNDEREYE CIRCLES, FINE LINES, ROUGH TEXTURE + INCREASED SENSITIVITY.

OUR RICH, WATER-IN-OIL FORMULATION IS CREATED TO BE AS GENTLE + EFFECTIVE AS POSSIBLE, USING THE HIGHEST QUALITY INGREDIENTS AVAILABLE. AS SUCH, A LARGE NUMBER OF OUR CUSTOMERS SUFFER FROM SENSITIVE SKIN CONDITIONS INCLUDING ECZEMA, CONTACT DERMATITIS, ROSACEA + PSORIASIS.

WE CANNOT GUARANTEE THAT THE PRODUCT WILL WORK FOR ABSOLUTELY EVERYONE. IF YOU HAVE ANY CONCERNS, WE RECOMMEND CHECKING WITH YOUR DERMATOLOGIST BEFORE USE.

IF YOU HAVE ANY SPECIFIC QUESTIONS ABOUT THE INGREDIENTS — OR ANYTHING ELSE FOR THAT MATTER — PLEASE DO NOT HESITATE TO GET IN TOUCH USING THE EMAIL: CLIENTSERVICES@THESEATEDQUEEN.COM

Q.—IS THE COLD CREAM VEGAN?

A.YES; WE ARE ACCREDITED BY THE VEGAN SOCIETY.

Q.HOW SHOULD I APPLY THE PRODUCT WHEN USING AS A CLEANSER OR MAKEUP REMOVER?

A.SIMPLY APPLY A THIN VEIL TO THE FACE + REMOVE WITH A DAMPENED CLOTH. FOR ADDED BENEFIT, WE RECOMMEND MASSAGING THE COLD CREAM GENTLY INTO YOUR SKIN USING SMALL CIRCULAR MOTIONS AS THIS WILL HELP TO STIMULATE BLOOD FLOW, USING OUR SIMPLE FOUR-STEP FACE MASSAGEVISIT OUR HOW TO PAGE FOR VIDEOS + MORE.

Q.—WHEN I USE IT AS A CLEANSER, WHAT SHOULD I USE AFTERWARDS? TONER?

A.JUST A SPLASH OF COLD WATER + A NIGHT MOISTURISER. OR USE THE PRODUCT AGAIN AS AN OVERNIGHT MASK ON YOUR CLEANSED SKIN.  

Q.HOW SHOULD I USE IT AS AN OVERNIGHT MASK?

A.— APPLY AFTER CLEANSING BUT NOT DRYING THE SKIN COMPLETELY (LEAVING IT SLIGHTLY DAMP HELPS KEEP PORES OPEN) + IT WILL SOAK IN WITHIN A COUPLE OF MINUTES. ONCE IT IS APPLIED ON YOUR FACE, IT IS ABSORBED INTO YOUR SKIN LIKE A SHEER MOISTURISER. THEN, SIMPLY REST + WAKE UP WITH SKIN THAT FEELS ENRICHED + SUPER-GLOWY. VISIT OUR HOW TO PAGE FOR MORE INFORMATION, INCLUDING OUR QUICK FOUR-STEP FACE MASSAGE.

Q.WHY ARE COLD-PRESSED INGREDIENTS GOOD?

A. COLD-PRESSED EXTRACTION IS COMPLEX, BUT IT PRESERVES ALL OF THE QUALITIES OF AN OIL, WHETHER THAT IS THE LINOLEIC ACID, ALPHA-LINOLENIC ACID + PRO-VITAMIN A FOUND IN ROSEHIP SEED OIL, OR THE HIGH CONCENTRATIONS OF GAMMA-LINOLENIC ACID (GLA), LINOLEIC, OLEIC, STEARIC + PALMITIC ACIDS IN BORAGE SEED OIL, OR THE RICH FATTY ACIDS, VITAMINS, PHENOLS PRESENT IN ARGAN OIL. 

NOT ALL OILS CAN BE EXTRACTED USING A COLD-PRESSING METHOD, BUT WE HAVE USED ORGANIC COLD-PRESS OILS WHERE POSSIBLE. 

WHERE THE COLD-PRESSING EXTRACTION METHOD IS NOT POSSIBLE, WE SOURCE OILS THAT HAVE BEEN MINIMALLY PROCESSED THROUGH DISTILLATION +/OR FERMENTATION TO ENSURE THEIR ACTIVE QUALITIES ARE RETAINED.

Q.—WHAT ARE ESSENTIAL OILS + WHY ARE THEY IMPORTANT TO THE FORMULATION? 

A.ESSENTIAL OILS ARE PLANT EXTRACTS THAT CAN HAVE BOTH SKIN-SUPPORTING BENEFITS + AROMATHERAPEUTIC PROPERTIES. THEY SHOULD BE COMBINED WITH A FATTY CARRIER OIL BEFORE USED TOPICALLY. SKIN-BENEFITING ESSENTIAL OILS IN OUR FORMULATION INCLUDE FRANKINCENSE, WHICH HAS ASTRINGENT PROPERTIES, + LAVENDER OIL, WHICH HELPS THE BODY PRODUCE ANTIOXIDANTS. FULL LIST OF INGREDIENTS + WHY WE USE THEM.

ESSENTIAL OILS SHOULD BE FORMULATED PROFESSIONALLY. THEY MUST BE USED AT SPECIFIC CONCENTRATIONS, + THEY MUST BE PURE, ORGANIC + UNADULTERATED. WHILE THEY MAY NOT BE FOR ABSOLUTELY EVERYONE, WHEN USED IN THIS WAY THEY CAN BE THERAPEUTIC, ANTI-INFLAMMATORY + REGENERATING TO THE SKIN. 

Q.ARE YOU A NATURAL SKINCARE BRAND?

A.OUR PRIORITY IS USING SAFE + HIGH QUALITY INGREDIENTS — REGARDLESS OF THEIR NATURAL OR SYNTHETIC STATUS. WE USE ORGANIC + COLD-PRESSED OILS WHERE POSSIBLE AS THESE ARE CONSIDERED MORE EFFECTIVE THAN THEIR SYNTHETIC COUNTERPARTS, BUT EVERY INGREDIENT IN OUR FORMULATION HAS BEEN CAREFULLY EXAMINED, RESEARCHED + TESTED SO THAT WE ONLY INCLUDE THE BEST. FOR EXAMPLE WE USE A 'NATURE IDENTICAL' PRESERVATIVE BECAUSE THIS ENSURES THE PRODUCT DOES SPOIL.

THE SEATED QUEEN KEEPS THINGS SIMPLE: ONE EXCEPTIONAL FORMULATION DESIGNED TO MEET YOUR SKIN’S NEEDS AT NIGHT SO THAT IT IS HEALTHY + REPLENISHED WHEN YOU WAKE UP.

 Q.WHAT IS THE SEATED QUEEN'S ENVIRONMENTAL CREDENTIALS? ARE YOU SUSTAINABLE?

A.EVERY ELEMENT OF OUR PACKAGING, FROM THE POSTAL BOX TO THE JAR LID IS RECYCLABLE + WHERE POSSIBLE, CREATED FROM RECYCLED MATERIALS. AS A SMALL BRAND WE ARE ABLE TO KEEP IN CLOSE CONTACT WITH OUR SUPPLIERS TO ENSURE INGREDIENTS ARE GROWN + CREATED SUSTAINABLY. ALL OUR INGREDIENTS ARE SOIL ASSOCIATION/COSMOS + VEGAN SOCIETY APPROVED.

Q.—HAVE THE PRODUCTS BEEN TESTED? ARE THEY SAFE TO USE? 

A.OUR COLD CREAM HAS BEEN RIGOROUSLY LABORATORY TESTED FOR SAFETY + STABILITY. IT IS CPSR CERTIFIED TO MEET THE RIGOROUS REQUIREMENTS OF SKINCARE EU LEGISLATION. THE COLD CREAM IS BEST USED WITHIN SIX MONTHS AFTER OPENING.

 

Q.—WHERE IS THE COLD CREAM MADE?

A.INITIALLY WE CREATED THE PRODUCT IN OUR BARN IN RURAL WILTSHIRE, BUT THE FINAL PRODUCT HAS BEEN DEVELOPED + MANUFACTURED IN THE UK WITH ONE OF THE INDUSTRY’S MOST WELL RESPECTED SKINCARE FORMULATORS, WHO IS BEHIND SOME OF THE MOST COVETED HIGH-END CULT BEAUTY PRODUCTS TO LAUNCH OVER THE PAST DECADE.